Manage billing and subscription
Upgrade, downgrade, or cancel your PaidSoon subscription from the subscription settings page.
Use subscription settings to manage your current plan, billing status, and renewal behavior.
Before you start
- Sign in to PaidSoon and open Settings → Subscription (
/dashboard/settings/subscription). - Have the billing owner role for your account so you can confirm plan changes.
Steps
- Review your Current plan card and billing status.
- Select another plan to start a change:
- Upgrade opens Stripe checkout to apply the change immediately.
- Downgrade schedules the change for your next renewal date.
- Use Manage billing to open the Stripe customer portal for card and invoice administration.
- If needed, choose Cancel subscription (or End free trial) and confirm on the cancellation flow.
What you'll see
- Success messages after completed changes.
- Scheduled downgrade notices showing the effective date.
- Current status labels such as active, trialing, past due, or cancelled.
What happens next
- Upgrades take effect immediately after successful Stripe checkout.
- Downgrades apply at the next billing boundary unless cancelled before that date.
- Cancellation schedules end-of-term access unless your flow states immediate trial end.
Common problems
- I cannot see upgrade options: Confirm you are on the subscription page while signed in.
- Manage billing does not open: Disable popup blockers and try again.
- Plan did not change yet: Scheduled downgrades apply at renewal, not immediately.