Connect PaidSoon to MYOB Business
Authorise PaidSoon to read overdue invoices from your MYOB Business company file.
Connect your MYOB Business company file so PaidSoon can import overdue invoices and start sending reminder sequences.
Before you start
- You need to be signed in to PaidSoon and have access to the MYOB Business company file you want to connect.
- Unlike Xero, MYOB doesn't offer a company-file picker inside PaidSoon — MYOB's own sign-in screen determines which company file you're authorising, so make sure you sign in to MYOB with the account tied to the right company file.
Steps
- Go to Settings → Connections (
/dashboard/settings/connections). - Under Accounting Integrations, find the MYOB Business card and click Connect MYOB Business.
- Sign in to MYOB and authorise PaidSoon when prompted.
- MYOB redirects you back to Settings → Connections automatically — there's no separate company-file selection step inside PaidSoon.
What you'll see
The MYOB Business card shows Importing… while PaidSoon completes its first invoice import. MYOB connections can occasionally take slightly longer to become active right after authorising, since MYOB's own systems need a short moment to fully activate a new connection.
Still importing after a couple of minutes?
Click Sync now on the card to retry manually. If the card shows Sync error, click Retry sync — if it keeps failing, contact support@paidsoon.com.au.
What happens next
Once the card shows Active, your overdue MYOB Business invoices appear in your PaidSoon dashboard and become eligible for your configured reminder schedule.
Common problems
- Connection authorised but no invoices appear — click Sync now; first-sync timing can vary slightly for MYOB.
- Repeated "Sync error" — disconnect and reconnect. If errors continue, contact support@paidsoon.com.au with your business name and connection details so we can investigate.
